“PHRED allows us to shift accountability to the contract manufacturers.”
“PHRED brings us and our suppliers together.”
“Instead of the ‘Chinese whisper’ where the story gets changed around as it goes through the chain, now it is always the same no matter who is looking at it.”
“PHRED lets me initiate a problem, then I can assign it to a supplier and watch it progress.”
“I can advise my supplier without being onsite, PHRED is like a virtual go see.”
“PHRED gives me the opportunity to reject a supplier’s answer. We can go back and forth until a solution is agreed upon. ”
PHRED Supplier Problem Solving Software
PHRED is a web-based problem solving system. It makes it easy for you, your suppliers and contract manufacturers to enter, edit and manage problems.
Managing Supplier Problem Solving - PHRED is a visible, auditable way to manage problem solving across the supply chain. Make sure suppliers are doing what they said they would do in a timely manner.
Supplier Development - Look over your suppliers shoulder as they are solving problems. Drive data quality and speed of their response.
Commonly Understood Process & Language - Everyone is on the same page. Information flows smoothly between companies because everyone is following the same process.
Database - Track and compare supplier performance. Create a history of supplier problems and make them improve. Easily find the information you need and the right people to help.
Reports - Create standard reports, individually defined user query reports, management summaries and charts. Export the information into Excel or PDF.
Actions & Email Notifications - Keep track of all actions, their due dates, and who is responsible for them. The system will automatically email a user when they are assigned a problem or action or when something is overdue based on the schedule that you choose.
Social Network - Connect with people who can help you. Who has had the problem before? What did they do about it? Who else is interested in the same things you are? Who are the experts?
Configurable - Reflect your data needs and company structure at the corporate and individual supplier level.
Security - PHRED is highly secure. Internal company data is completely separate from the supplier area. Each supplier can only see their own problems.